Job Title: Taproom Supervisor

Location: Ticking Clock Brew Co Taproom, Shireoaks, Worksop

Salary: Competitive (based on experience)

Hours: Flexible 12 - 24 hours per week, including evenings and weekends

Reports to: Taproom Manager

About Ticking Clock Brew Co.

Ticking Clock Brew Co. is an independent brewery and taproom, known for crafting high-quality, innovative beers and creating a welcoming space for the local community. We’re passionate about great beer, good company, and building a team that shares our enthusiasm and values.

Role Overview

We’re looking for a confident and experienced Taproom Supervisor to lead our front-of-house team and ensure that every customer has an exceptional experience. You’ll play a key role in the day-to-day running of the taproom, supporting staff, maintaining high standards of service, and helping to create a lively and welcoming atmosphere.

Key Responsibilities

• Lead the taproom team during shifts, ensuring smooth service and excellent customer care
• Train, support, and motivate team members to perform at their best
• Handle customer queries and resolve any issues promptly and professionally
• Manage opening and closing procedures, including cashing up and stock checks
• Ensure cleanliness and presentation of the taproom at all times
• Monitor stock levels and coordinate with the Brewery team for restocking
• Support in planning and executing taproom events

About You

Essential:

• Experience in a hospitality or bar management role
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Ability to stay calm under pressure and solve problems on the spot
• A good understanding and passion for craft beer

Desirable:

• Personal License Holder (or willingness to obtain one)
• Experience working in a craft brewery or beer-focused environment
• Familiarity with POS systems and stock management

Perks and Benefits

• Competitive salary
• Staff discounts on food and drinks
• Opportunities for career growth within the company
• Team socials and beer tastings